Sales Representative Job at ARM Life Plc


ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the management of quoted equities and fixed income securities.

We are recruiting to fill the position below:

Job Position: Sales Representative
Job Locations
: Lagos, Abuja, Port Harcourt - Rivers, Edo 
Job Type: Full-Time 

Job Summary/Principal Duties and Responsibilities

  • Implement Global Sales target by setting personal sales target with line manager so as to achieve set targets.
  • Evaluate sales results and create sales reports in front of Sales and Marketing Director.
  • Collect inquiries, complaints of customers and handle appropriately.
  • Coordinate with legal and finance department within the Group to ensure strict compliance to regulations (external and internal).
  • Coordinate with sales operations and external agents to speed up payment process of customers as committed in the contract.
  • Conduct weekly and monthly reports to senior management on sales targets, enquiries and clients’ feedbacks.
  • Ensure collections of Sales proceeds in a timely and efficient manner.

Deliverables: 

  • Settlement of customer complaints
  • Sales target

KPIs:

  • Total sales Indicator is the overall sales of residential properties done by staff (50%)
  • % late collections - Indicator will ensure that the sales staff will not only focus on seeking customers to purchase units, but also to ensure that the customers will follow-up with payment (15%)
  • Coordination with other relevant departments: (15%)
  • Feedback from direct leader (s) - qualitative judgment (10%)
  • Customer Relations - managing communication and feedback between customers and Mixta (10%)

Requirements
Experience and Education:

  • Bachelor degree (or equivalent), preferably major in marketing or business administration focusing on marketing/sales
  • 0-3 years of experience in real estate sales, especially in domestic market.

Minimum Qualification:

  • Minimum - B.A (ED), B.A., B.Ed, B.Eng, B.Sc, HND, PGD.

Skills:

  • Understand the real estate market and needs of domestic customers
  • Familiar with the country real estate brokerage market
  • Understand the business/sales strategies of Mixta, and of real estate industries
  • Should possess strong communication skills, including the ability to communicate both in the regional language of focus country as well as English.