Social Media Associate Job at Lemonade Finance

Lemonade Finance "LemFi" (YC S21) is building the neobank for African diaspora in North America & Europe. We provide our users with a multi-currency account that allows them to hold, send, and receive money from Africa in any currency for their business and personal banking needs. We are a fast-paced startup with entities in the UK, USA, Canada and Nigeria and you would be required to familiarize yourself with necessary statutory and regulatory requirements in these locations.

We are recruiting to fill the position below:

Job Position: Social Media Associate

Job Location: Lagos
Employment Type: Full-time
Category: Marketing

About The Role

• As a Social Media Specialist at LemFi, you will be responsible for planning, executing, and managing our social media initiatives across various platforms.
• You will play a key role in expanding our brand presence, engaging with our community, and driving awareness and adoption of our products and services through compelling social media campaigns.

Responsibilities

• Develop and implement a comprehensive social media strategy aligned with LemFi’s marketing objectives, targeting developers, database administrators, and business decision-makers.
• Create and curate engaging and informative content, including posts, videos, graphics, and infographics, to drive brand awareness, thought leadership, and engagement.
• Collaborate with cross-functional teams, including marketing, product, and customer success, to align social media efforts with marketing campaigns, product launches, and customer events.
• Analyze and report on key social media metrics, including engagement, reach, and conversions, providing actionable insights and recommendations for optimisation.
• Manage and maintain LemFi's social media channels, including Facebook, Twitter, LinkedIn, Instagram, and YouTube, ensuring consistent messaging, brand voice, and visual identity.
• Monitor social media conversations, and respond to comments, messages, and inquiries in a timely and professional manner, building and fostering positive relationships with our community.
• Stay up-to-date with social media trends, best practices, and emerging platforms, identifying opportunities for innovation and growth.
• Develop and nurture relationships with industry influencers, thought leaders and strategic partners to amplify our social media reach and drive collaborative opportunities.
• Research and identify relevant industry trends, news, and discussions to proactively engage with our community and generate timely and impactful content.
• Collaborate with creative teams or agencies to develop visual assets and multimedia content for social media campaigns.

Qualifications

• Bachelor's Degree in Marketing, Communications, or a related field.
• Proven work experience as a Social Media Specialist or similar role in the technology industry.
• Proficiency in social media management and analytics tools (e.g. Buffer, Google Analytics) to monitor performance and extract insights.
• Creative mindset with the ability to think outside the box and generate innovative social media campaign ideas.
• Strong organisational and project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.
• Strong understanding of social media platforms, trends, algorithms, and best practices.
• Excellent written and verbal communication skills, with the ability to craft compelling content for different social media channels.
• Demonstrated experience in managing and growing social media communities and engagement.
• Passion for technology, databases, and developer communities is a plus.
• Ability to adapt quickly to changing priorities and work effectively in a fast-paced, dynamic environment.

Note: If you're passionate about social media and looking to join a fast-growing fintech company, we want to hear from you! Please submit your resume and a cover letter highlighting your relevant experience and why you're the right fit for this role.