VOIP Engineer Job at Swift Networks Limited


Swift Networks Limited is a facilities-based telecommunications services provider.
The company was founded in 2002 when it bided and obtained a Fixed Wireless Access (FWA) License from Nigerian Communications Commission (NCC) to provide multi-service broadband connectivity services to businesses and residential subscribers.


JOB TITLE:  VOIP ENGINEER

RESPONSIBILITIES

  • Diagnose, Troubleshoot, resolve issues related to VoIP
  • Provides network analysis concerning usage trends, voice traffic metrics, capacity planning and recurring events, as well as outage and incident patterns.
  • Liaise with interconnect partners for voice related issues
  • Responsible for maintaining the Media Gateway, SIP servers and other VoIP platforms
  • Responsible for design and integration of new VoIP platforms
  • Maintain the KPIs and generate periodical reports

QUALIFICATIONS & SKILLS

  • Deep understanding of VoIP and IMS
  • Protocols – SIP, RTP, SS7, codecs etc.
  • Excellent verbal and written communication skills
  • BS in Computer science or equivalent with minimum 6 years of relevant experience
  • Knowledge of Linux and strong scripting skills is a plus
  • Deep understanding of OSI layer and how network conditions affect voice quality
  • Understanding of IP protocol suite, IP QoS, MPLS etc.
  • Good understanding of Key voice quality metrics(Delay, Jitter, packet loss)
  • Familiarity with various test tools to test media and voice