Airtel Nigeria latest Job Recruitment, April 2017

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. 
The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.


Job Position: Officer Roaming/Interconnect & Carrier Assurance
Job description
This position is key in identifying potential and existing revenue leakage areas in the business and preventing such leakages. Thus enabling the business to maximize its revenues thereby increase profitability.
Duties and Responsibilities:
To ensure accurate recording of traffic on the interconnect billing system –
Compare interconnect CDRs and Switch CDRs from other downstream systems e.g. Cognos, Connectiva etc. to ensure accurate recording of traffic on the Interconnect System

Interconnect international B_Table validation to ensure billing/charging accuracy of interconnect CDRs –
Review international interconnect dump from all transit MSC for B table and check for all the charging, routing, and barring parameters defined on each MSC.

Formulate risks prevention techniques in the billing of all roaming services/products –

• Design controls and processes to ensure accuracy and completeness of billing of revenue products across all billing domain with the organization.
• Identify GAPS and initiate work steps.
• Develop and interpret roaming reports and revenue KPIS and providing consultation to management
• Ensure compliance with self-validated control check list.
• Drive favorable roaming revenue position by ensuring accuracy of invoicing and dispute resolution with all roaming partners –
• This is achieved through reconciliation of partner’s records, highlighting areas of dispute and liaison with partners to resolve disputed invoices.

Conduct business impact assessments of roaming new products –

• Reconciliation and validation of roaming partners test records with Airtel data and ensuring accurate processing of records by the data clearing house
• Ensure that routine test and validations are done for all new roaming partners, products/services to ensure accuracy and completeness to prevent loss in revenues.
• Propose and implement controls to mitigate against risks in roaming financial and data clearing –
• Reconciliation and validation of Airtel records with the clearing House records, ensuring record completeness, billing accuracy and prompt transfer of files to avoid old and unbillable records for inbound and outbound roaming operations
• Ensure that operational system and process controls are consistent with company’s expectations with emphasis on data quality and data access to ensure revenue maximization –
• Review of audit issues on roaming controls and ensuring prompt closure of any outstanding issues
• Monitoring of roaming traffic trend per revenue stream as well as analysis, investigation and resolution of traffic issues
• Conduct root cause analysis for all KPIs beyond admissible parameters

LCR Validation –
Ensure least cost routing is prepared and implemented accurately.

Interconnect CDR extraction –
Ensure Interconnect CDRs are made available to Operators when invoices are disputed

Resolution of interconnect dispute –
Resolving all interconnect disputes where variance between Airtel records and Interconnect Operator records exceeds acceptable variance allowed by NCC.

Interconnect reference data validation –
Ensure the accuracy of rates, trunks, switch and all other reference data configured on the interconnect billing system.

Test Call Reconciliations –
Reconcile test CDRs between Airtel and Interconnect operators and ensure completes, accuracy and validity of CDRs before new routes are opened or expansion of existing routes.

Ensure KPIs/ reports availability –

• Ensure that Interconnect reports and KPI’s are available to stakeholders and management for decision making.
• MSC/TRUNK MOU trending to monitor operator performances –
• Monitor Interconnect Switch, Trunk and Operator to ensure completeness of Operator minutes of use and revenue arising

Relevant Skill and Experience

• Bachelor of Science, MBA an added advantage
• Minimum 12 years relevant working experience with +5 years in Revenue Assurance and Fraud management

Other requirements (Behavioural etc.)

• Problem-solving skills and good team spirit
• Interpersonal skills
• Communications skills
• Able to be proactive and
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