Customer Service Representative Recruitment at Focuslync
Focuslync Business Development - We provide business solutions that can help you take your business from where it is now to where you want it to be. We render business enhancement services. We offer stand-alone and collective business enhancement services to our clients.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Lagos
Employment Type: Full-time
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- High School Diploma, General Education Degree, or equivalent.
- 2-10 years of work experience.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Salary
N40,000 - N90,000 / month.
Method of Application
Interested and qualified candidates should send their CV to: cv.jobberoutposting@gmail.com using the Job Title as the subject of the email.
Similar Jobs
- Customer Care Representative Job at Next Gear Homes Limited
- Customer Experience Officer Job at Eye Foundation Hospital Group
- Customer Care Personnel Job in Lagos
- Customer Engagement Support Job at Allianz Nigeria Insurance Limited
- Job Openings at Rand Merchant Bank
- Customer Address Verification Biker (Okada Rider) Job at Polaris Digitech Limited
- Job Vacancies at Polaris Digitech Limited
- Customer Support Representative Job at BRINTS Online School
- Customer Success Specialist Job at Vencru Nigeria Limited
- Customer Service Officer Job at O J Wale Pillars Metal and Tech Limited