Dispatch Rider / Driver at Safe Parking Limited

Safe Parking Limited - Our online retail mall located in Abuja who is determined to be the largest on-line retail mall, is launching with thousands of products, and unbeatable prices is hiring a team of achievers to lead it operations.

We are recruiting to fill the vacant position below:

Job Title: Dispatch Rider/Driver

Location: Abuja

Job Description and Responsibilities

• Ensure the accuracy and on-time delivery of every customer order, maintaining Always Customer First Service while ensuring the highest level of safety standards.
• Create opportunities to exceed customer service expectations through a commitment to Always Customer First service.
• Liaise with and support the warehouse team, including operations manager,and customer service team, to ensure a timely and positive delivery experience for customers.
• Work with office and store teams to resolve customer service recovery situations involving returns, refunds, etc.
• Share information including customer feedback from the delivery route with the E-Commerce Operations Specialist / Team Leader.
• Operate the delivery vehicle safely and adhere to all rules of the road at all times.
• Maintain the delivery vehicle to a high standard of cleanliness and road-worthiness.
• Achieve operational standards for the Online Shopping Department (e.g. customer service for delivery orders, adherence to route schedules, cleanliness, food safety, shrink, scheduling, health and safety).
• Remain current with key messages from Team leaders / E-Commerce Operations Specialist to ensure alignment with key business objectives.

Qualifications

• A passion for delivering Always Customer First service.
• Possession of a valid driver's license, demonstrating a safe driving record.
• Experience delivering excellent customer service in a team environment.
• Strong work ethic and ‘let’s get it done’ attitude.
• Sense of humor and a fun attitude at work.
• Excellent communication skills both written and verbal.
• Ability to work independently, without supervision.
• High degree of professionalism with an optimistic and resilient approach.
• Flexibility regarding scheduling, as required.
• Strong organization, prioritization and problem solving skills.
• Ability to read a map and operate a GPS.
• Must be able to lift totes up to 40lbs.

Experience and/or knowledge with the following is considered an asset:

• Achieving sales targets and profitability
• Shrink management
• Health and Safety
• Product Safety
• Computer skills (or a willingness to learn)
• The dispatch riders/driver should have a minimum of Secondary School Certificate and must be able to speak English language fluently.
• 1 year minimum experience working as a dispatch rider/driver
• Must have a riders permit/Drivers License
• Must be familiar with Abuja metropolis

Our Offer

• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
• A unique experience in launching and scaling new internet concepts within Nigeria
• Becoming a part of a highly professional and dynamic team working around Nigeria
• A unique experience at working with the best brains and sharpest minds within Nigeria

Application Closing Date
6th June, 2016.

Note

• NYSC members who are looking for on-the-job training from may apply.
• Only Abuja residence can apply