ICM Manager

Jemi Neil Consulting - Our client, a fast growing Occupational Health organization, is recruiting qualified candidates to fill the position below:

Job Position: Industrial Clinical Manager
Job Location: Lagos
Job Summary


  • The ICM Manager will oversee and implement best practise, strategic operational activities of the entire Industrial Clinic Management (ICM) unit.
  • This will be achieved by supervising and delegating work tasks throughout the relevant departments to ensure international standard operations of all facilities and clinics.

Job Responsibilities
He/she will be expected to perform the following duties:

Clinical Duties:

  • Industrial Clinic Management (ICM)
  • Ensure smooth running of industrial site (ICM) Clinics.
  • Ensure that activities requiring smooth running of all onsite clinics are implemented.
  • Continually ensure that appropriate and quality service is provided. This will be achieved by developing a partnership approach to deliver and ensure the best possible care for clients is championed.
  • Assist the organization with the setup of an operational framework across all business and operational units.
  • To support the COM to develop and implement relevant or assigned policies, processes and procedures necessary to successfully run ICM Clinics.
  • Ensure the development and implementation of ICM new clinic starter Kit.

Procurement and Inventory Management:

  • Oversee the set up of quality clinical standards across the entire organisation.
  • To develop and ensure implementation of MMS holistic tools and supervisory documents to ensure compliance to processes and policies.
  • Supervise and ensure routine maintenance checks of all clinical equipment and machines.
  • Oversees the operational activities in both the Lagos and Port Harcourt branches.
  • Oversees sourcing and auditing suppliers.
  • Supervise the negotiating and liaising with suppliers.
  • Ensure and carry out periodic training of staff in clinical and non-clinical aspects.
  • Ensure the full establishment of resources available on shift, at the start of each shift.
  • Supervises all issues regarding procurement.

Operational Duties:

  • Responsible for all operations quality assigned.
  • On completion of audits, prepare plan of action documents and ensure implementation.
  • Liaise with clients to discuss needs and requirements for successful clinic operations.
  • Sit on the ICM set up committee to advise on other set up elements such as human resource planning, clinical operations etc. to ensure a smooth set up process.
  • To set-up/implement Operational activities for all facilities and sites.
  • Ensure processes and conduct audits in ensuring that company projects at client sites are executed in alignment with best practise.
  • Collaborate with and ensure that all sign off and audit documents are in alignment with company standards.
  • To carry out start-up and continuous periodic audits of all clinics.

Reporting:

  • To prepare and submit monthly reports on the execution of strategic implementation of site set-up.
  • To supervise and submit monthly reports to management on all operational highlights across the organization.

Facility Management:

  • Oversees that all damages are inputted in the log book, and such damages are fixed.
  • Oversees that the quarterly fumigation of the entire premises is carried out, to ensure that the facility is devoid of pests at all times.
  • Supervises the discarding of refuse at all times and that refuse area is extremely clean and the refuse well closed at all times.
  • Inspects all sockets, electrical points, plumbing etc. once a week to ensure they are in good working condition. Ensures an up-to-date weekly log book is filled weekly for this task.
  • Oversees the overall generator care, including good generator working condition, diesel supply, Diesel log and usage, generator servicing and its exterior cleaning carried out once a week.
  • Supervises the purification of the tap water provided, that all necessary chemicals are provided and are of good quality. Also ensure the water treatment is carried out as at when due.
  • Supervises the availability of all cleaning materials and that the premises are kept extremely clean at all times of the day.

Human Resources:

  • Training and on-boarding of staff on Standard Operating Procedures (SOP’s) and other relevant areas.
  • Oversee performance assessments for Administration and Operational team members as assigned.
  • Ensures all Operations staff are fully informed of the organization’s aims and objectives.
  • Assist the investigation of complaints and incidents involving staff to ensure appropriate action is implemented effectively.
  • To support the Human Resources (HR) team in hiring staff.

Project Management:

  • Supervise the planning and implementation of allocated projects.
  • Oversee that the assigned projects are consistent with the company and/or department strategy and goals.
  • Oversee that business operations are standardized as documented, and implemented appropriately.
  • Oversee the development and tracking of project plans which include the definition of the project scope, project tasks, resource requirements, deliverables, timelines and goals.
  • Constantly supervising the progress of the projects to all stakeholders.
  • Ensures that all reports on the progress, problems and solutions of projects are presented.
  • Ensures that project evaluations and assessments of result are provided.

Basic Requirements

  • BA/BSc or Master’s degree in Nursing, Life Sciences (or equivalent experience).
  • At least 5 years in similar position and organisation.
  • Quality Assurance/Process Implementation Certification/Training.
  • Medical and Life Sciences qualifications are added advantage.

Skills:

  • Evidence of leadership qualities and people management skills.
  • Must be able to make effective decisions in response to a dynamic, critical, demand led environment.
  • Able to work effectively as a member of a team.
  • Displays good interpersonal skills
  • Respects and applies patient confidentiality at all times.
  • Good organization skills.
  • Able to identify priority pathways and act effectively under pressure
  • Value driven with a high level of integrity
  • Significant breadth of knowledge and experience of the operation of the service.
  • Possess good verbal and written communication skills.
  • Ability to produce accurate, concise records, reports and investigations to deadlines.
  • Strong analytical, reasoning and influencing skills.
  • Able to assimilate information and skills through training or personal development, and to apply these practically in the working environment.
  • Time management skills.

Work Environment:

  • The role is open to anyone who meets the above criteria regardless of race or nationality
  • Competitive based on experience
  • Travelling to other locations within the country maybe required

Application Closes on...
28th February, 2018.

Apply Here
Interested and qualified candidates should send their CV's as an attachment to email, with "ICM Manager" as the e-mail subject.

Note: Only short-listed candidates who meet specified requirements will be contacted.