Operation Assistant

Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria. With funding from humanitarian donors including OFDA, FFP, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, logistics and relief commodities, protection, livelihoods, WASH and capacity building of humanitarian response actors. Mercy Corps plans to scale up and expand its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional and varied assistance in a wider geographic area. Mercy Corps plans to implement a program in 3 states “ISING” or Investing in the safety and integrity of Nigerian girls targeting adolescent girls and boys affected by the conflict in the Northeast.

We are recruiting to fill the position of:

Job Title:  Operation Assistant 

Locations: Gombe/Adamawa/Borno

General Position Summary

• The operations assistant will provide support to the operations officer for facilitating and executing different aspects of procurement, logistics and administration.
• S/he will work extensively with other departments to ensure that all program activities are implemented successfully and timely..

Essential Job Functions 
Procurement:

• Possesses a full understanding of MC procurement policies and formats.
• Assists staff as needed on creating clear and understandable purchase requests and other documentation.
• Collects quotations and bids from the market for requests as per Mercy Corps standard policies.
• Ensures that required documentation of supplies and transactions are completed.
• Maintains and updates procurement files
• Assists with payment requests and follows up with status.

Logistics and Assets:

• Participates in regular assets inventory and checks
• Ensures all assets are maintained and in good condition,
• Assists in the operation of generator and inverter as well as monitors the servicing schedule.

Administration:

• Maintains appropriate filing systems for office correspondence.
• Supports operations officer to ensures that the office is run in a professional and responsible manner including hosting guests, cleaning, receptionist duties and general contact and liaison with outside agencies.
• Ensures office has sufficient office supplies.
• Makes all necessary travel and lodging arrangements for visitors.

General:

• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• BA/S in relevant field preferred
• Minimum 1 year of experience working in operations (logistics or procurement), preferably within an NGO, international business or related field.
• Good organization skills.
• A demonstrated ability to multi-task and process information into action to avoid delays in program implementation.
• A clear understanding of procurement ethics and donor compliance is essential.
• Ability to work under pressure
• Good interpersonal, intercultural and communication skills
• Good oral and written skills and computer skills
• Strong computer skills on MS office programs
• Fluency in English; fluency in Hausa is required..

Success Factors:

• The successful candidate will have a can-do attitude.
• Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts.
• Conscientious with high work
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