Receptionist

Autograph Hotels and Apartments is a first class hospitality outfit located at the centre of Imo capital, Owerri. Autograph is established to render first class service to guest both National and International, maintaining best standard of practice that can be experienced in any part of the world.

We are recruiting to fill the position below:

Job Position: Receptionist
Job Location: Imo

Job Description

• We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role is an added advantage in a First class hotel
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g.printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Females only
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• HND/OND/ B.Sc, additional certification in Office Management is a plus