Revenue / Reservation Manager (RRM)

Legacy Hotel and Suites gives you the luxury of an international standard hotel with the freedom and space of home, by offering you the flexibility of choosing individual guestrooms or a complete fully fitted apartment, described as an urban oasis, offers unique style, spacious guestrooms and suites and especially gracious services that make it an ideal getaway spot for business and leisure travelers alike.

We are recruiting to fill the position below:

Job Position: Revenue/Reservation Manager

Location: Lagos 

Description of Role

• Work closely with the General Manager, Sales & Marketing and Front Office manager to formulate forecasts and apply revenue management techniques for the hotel revenue generation that results in the achievement of business revenue objectives
• Responsible for development and management of revenue/yield strategies including pricing, demand analysis, budgeting, forecasting, financial planning as well as inventory management.

Responsibilities

• Perform daily review and analysis of inventory and rates, then identify and implement appropriate revenue strategies based up on those daily analyses.
• Maintain high level knowledge about competition and their product offerings
• Analyse and present accurate picture of market trends, demand and conditions
• Coordinate various activities to further enhance revenue potential
• Assist in creating and developing marketable packages and promotions
• Passing your expertise on to your team; enabling them to acquire greater autonomy.
• Accountable for price positioning, preparation of forecasts, business evaluation, inventory management analysis, acting as the market demand supply expert
• Support the General, Director of Sales and Front Office, identifying future opportunities and effectively communicating to the Sales department
• Organize lead selling, inventory strategy meetings with the GM Sales team, survey the market adjust rates on a daily, weekly, monthly, yearly basis.
• Survey competition read reports that allow profitable yield management in all available distribution channels reservation sources: onsite, third-party reservation providers, websites etc
• Manage the Hotels reservations department by Implementing revenue and reservations management operations, procedures and best practices
• Independently implement appropriate hotel inventory distribution strategy; maintains accurate rates and inventory allotments in the provided applications/systems in a timely manner to promote rate parity throughout all booking channels
• Develop measurement techniques to evaluate the effectiveness of revenue Management strategies and decisions.
• Complete stated periodic forecast for the Hotel Operations Team.
• Develops near and long term top-line rooms revenue hotel forecasts

 Required Skill and Qualification

• Bachelor's Degree in Hotel Management/Tourism or Business/Economic related field
• Ability and Knack to prioritize work
• Professional / Educational Requirements
• Microsoft Office (MS Excel, Word, Power Point).
• A minimum of 3 years Revenue/Reservations management experience in hotel environment or related business operations
• Strong interpersonal, verbal and written communication skills
• Ability to perform critical analysis, budget and solid understanding of forecasting
• Understands revenue maximization and practice and yield management/pricing
• Special ability to take initiative and get creative in resolving challenges
• Detail oriented
• Excellent time management