Client Service Officer Job at A reputable conglomerate

A reputable conglomerate rendering various services in the Oil and Gas sector is recruiting a suitably qualified candidate to fill the position below:

Job Position: Client Service Officer
Job Location:
 Portharcourt, Rivers
Job Type: Full Time

Responsibilities

  • Provide client support services in an accurate and timely fashion.
  • Maintain high level of professionalism and competence in every client interaction.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Provide assistance to less experienced staffs when needed.
  • Provide support in new product development and enhancement activities.
  • Build positive and productive relationships with clients.
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex client issues and resolutions.
  • Maintain a client-focused working environment for team.
  • Work in compliance with company policies and procedures.
  • Identify and develop new business opportunities with client contacts.
  • Utilize effective problem solving and time management skills in client service operations.
  • Assist in risk assessment and mitigation activities.

Qualifications

  • Minimum of Bachelor's Degree qualification.
  • 0 - 2 years experience.

How to Apply
Interested and qualified candidates should send their CV to: careers@skyshoregroup.com using the job title as the subject of the email.