Customer Service Representative Job at Trapezium Group
Trapezium Group, a company that is into business consulting and sales of agro-allied products, is recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Lagos
Employment Type: Full-time
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- S.S.C.E, G.C.E, N.E.C.O or O.N.D / H.N.D.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Must be willing to learn & work with a team.
Salary
N65,000 - N75,000 / month.
Method of Application
Interested and qualified candidates should send their CV to: grouptrapezium@gmail.com using the Job position as the subject of the mail.
Similar Jobs
- Cashier Job at Kiyix Recruitment Hub
- Customer Service and Social Media Personnel Job at Baldon Clothiers Limited
- Nationwide Sales and Business Development Openings
- Call Centre Representative Job at Redeemers Health Village
- Customer Service Manager Job at Majeurs Holdings Limited
- Help Desk Officer Job at Eko Maintenance Limited
- Relationship Manager Job at Rand Merchant Bank
- Cashier Job at Uncle Stan's Foods
- Customer Success Executive Job at NielsenIQ
- Head, Customer Experience (Comms & Engagement) Job at First Bank of Nigeria