Customer Service Representative Job at Vintex Global
Vintex Global - We are a fast growing company, recruiting and developing candidates into being the best version of themselves on their various career path.
We are recruiting to fill:
Job Position: Customer Service Representative
Job Location: Maryland, Lagos State
Employment Type: full-time
Responsibilities:
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries
Requirements/Skills:
- Excellent communication and writing skills
- Ability to work under pressure.
- Comfortable using computers.
- Experience working with customer support.
- Minimum qualification is OND
- Experience: 0 - 3
Remuneration
Salary: N70,000 - N100,000 per month
Method of Application
Interested and qualified candidates should send application and CV to: jobs@vintexglobal.com.ng using Job Title as the subject of the email.
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