Female Hotel Supervisor Job at Citadel De Continental Hotel & Suites

Citadel De Continental Hotel & Suites, Lagos is a serene get-away that blends luxury and comfort with inimitable traditional hospitality.

We are recruiting to fill the position below:

Job Position: Female Hotel Supervisor
Job Locations: Uromi, Edo and Lagos
Employment Type: Full-time

Responsibilities


  • Oversee the day-to-day operations of the hotel, ensuring smooth and efficient functioning across all departments.
  • Lead and motivate the hotel staff to deliver outstanding service while maintaining high levels of morale and productivity.
  • Handle guest inquiries, requests, and concerns in a professional and timely manner, striving to exceed expectations and resolve issues effectively.
  • Collaborate with housekeeping, maintenance, and food and beverage teams to coordinate seamless operations and uphold brand standards.
  • Ensure that all guest interactions reflect our commitment to excellence and contribute to a positive and memorable experience.
  • Monitor and maintain hotel facilities, ensuring cleanliness, safety, and adherence to quality standards.
  • Manage reservation and room assignment processes to optimize occupancy and revenue.
  • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with health and safety regulations.

Skills and Qualifications

  • Interested candidates should possess a Bachelor's Degree in relevant fields with 2 years of work experience.
  • Proven experience in a supervisory or management role within the hospitality industry.
  • Ability to multitask, prioritize responsibilities, and make informed decisions under pressure.
  • Understanding of financial management principles, including budgeting and cost control.
  • Certification or degree in hospitality management or a related field is preferred.
  • Strong leadership and interpersonal skills, with a focus on team development and guest satisfaction.
  • Excellent communication abilities, including proficiency in English and the ability to engage with diverse clientele.
  • Working knowledge of hotel management software, reservation systems, and point-of-sale platforms.
  • Females are strongly advised to apply for gender balance.

Salary
N60,000 monthly.

Method of Application
Interested and qualified candidates should send their Resume and a Cover Letter to: careers@patjedagroup.com using the Job Position as the subject of the mail.