Front Office Manager Job at Sojourner Hotels

Sojourner - We are a hotel establishment that provides lodging and accommodation services to travelers and guests. Typically wehave on-site services and facilities, including restaurants, bars, gyms, swimming pools, and conference rooms, designed to cater to the needs and preferences of their guests.

We are recruiting to fill the position below:

Job Position: Front Office Manager

Job Location: Lagos
Employment Type: Full-time

Job Description

• Operation of all Front of House areas are planned, organized and controlled for optimum functioning-staff scheduled according to occupancy
• Guests expectations are exceeded in all Front of House areas
• Guest’s needs are anticipated and addressed.
• Complaints are resolved to the satisfaction of the guest
• Manage and lead people to ensure maximum productivity.
• Train and develop staff.
• Implement and monitor security procedures which impact on both guests and staff.

Requirements

• Candidates should possess a Bachelor's Degree with at least 3 years of experience.
• Hotel experience is required.
• Knowledge of Key Card System | Guest Folio | Guest Relationship Management System | Opera PMS | Guest Service Surveys System.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@genesissojourner.com using the Job Position as the subject of the mail.