General Support Intern Recruitment at HostNowNow

HostNowNow is an award-winning, established web hosting, domain registration and server management company with your best interests in mind. We have mastered the craft of server management, web/software development and have over the years delivered excellent service to our clients.

We are recruiting to fill the position below:

Job Position: General Support Intern
Job Location: Lagos

Job Description

• Making and receiving client calls with respect to resolving client issues and passing important information across to them, when necessary
• Responding to client tickets with the sole purpose of giving proper and explanatory information regarding their inquiries, escalating tickets to appropriate support team members or departments when needed, and resolving general and level-1 technical issues as reported by the clients.
• Receiving client chats, with respect to responding to their inquires, domain issues or complaints accordingly.
• Any other official tasks assigned you by the management or Head of Department.

Note: use the Job Title as the subject of the mail.