Hotel/ Event Manager 4TRESS ROCK SERVICES

Responsibilities:

• planning and organizing accommodation, catering and other hotel services;
• promoting and marketing the business;
• managing budgets and financial plans and controlling expenditure;
• maintaining statistical and financial records;
• setting and achieving sales and profit targets;
• recruiting, training and monitoring staff;
• planning work schedules for individuals and teams;
• meeting and greeting customers;
• dealing with customer complaints and comments;
• addressing problems and troubleshooting;
• ensuring events and conferences run smoothly;
• supervising maintenance, supplies, renovations and furnishings;
• dealing with contractors and suppliers;
• ensuring security is effective;
• carrying out inspections of property and services;
• ensuring compliance with licensing laws, health and safety and other statutory regulations.