Quality Assurance Manager

Riddle Technologies Limited - Approach to business is to strive to make technology an asset for your business, to be a partner of choice to your organization. To be a leading provider of technology in our area of business, by studying our client’s request, we advise, enhance and deliver the best of our services. Riddle places so such emphasis on the company’s values of Integrity, Efficiency and Fairness. Adherence to stringent ethical standards, make Riddle capable of optimally satisfying the needs of its clients.

We are recruiting to fill the position below:

Job Position: Quality Assurance Manager
Job Location: Lagos

Job Description

• He/She will be responsible for creating and implementing strategy for quality coordination and testing as well as suggesting solutions to identified quality problems; for assessing the quality of specifications and technical design documents in order to ensure timely, relevant and meaningful feedback; and will be involved in planning and implementing strategies for quality management and testing.

Job Duties

• Liaison between Clients and the company and ensures that customers are satisfied and the company meets the KPI’s during deployment
• Ensure projects are properly executed based on the contracts
• Test current products and identifying deficiencies
• Suggest solutions to identified product problems
• Investigate product quality in order to make improvements to achieve better customer satisfaction
• Plan, create and manage the overall Quality Planning strategy
• Collaborate with the Product Development team to ensure consistent project execution
• Identify quality assurance process bottleneck and suggest actions for improvement
• Oversee continuous improvement projects
• Collect quality data
• Identify key KPIs for product quality
• Prepare and present reports and metrics to Senior Management.

Requirements and Qualifications

• 2 years of experience as a Quality Assurance Engineer
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills.

Note: All applications will be treated in strict confidence. Only shortlisted candidates will be contacted.