Restaurant Supervisor Job at Emmix Global Limited

Emmix Global Limited offers consultancy on conceptualization, development and project management services for independent hotel, restaurant and bar owners. It is most ideal if Emmix Global Limited is involved from the early stages of a project to enable our team to guide the development of the project. This is usually also to ensure the brand philosophy and values have influence over various facets of the project to deliver a holistic and exceptional finished product.

We are recruiting to fill the position below:

Job Position: Restaurant Supervisor

Job Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly
• To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance
• The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.
• Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

Responsibilities

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Conducting regular inspections to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Requirements

• Bachelor's Degree in Hospitality is advantageous.
• Proven experience working as a supervisor in the hospitality industry.
• Strong management skills.
• Excellent organizational skills.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Effective communication skills.
• Exceptional customer service skills.

Method of Application
Interested and qualified candidates should send their CV to: emmixglobal009@gmail.com using the Job Position as the subject of the mail.