Account Officer / Relationship Manager Job at Fadac Resources and Services Limited

Fadac Resources and Services is a Consulting firm that provides businesses with human capital solutions that can help improve oral performance while reducing employment practice risk. They also help organizations no matter how large or small to establish, outsource and troubleshoot any human resources functions/challenges.

We are recruiting to fill the position below:

Job Position: Account Officer / Relationship Manager

Job Locations: Akwa Ibom, Anambra, Cross River, Delta, Enugu, Imo and Lagos
Employment Type: Full-time

Account Officer / Relationship Manager

Job Locations: Akwa Ibom, Anambra, Cross River, Delta, Enugu, Imo and Lagos
Employment Type: Full-time

Job Description

• We are looking for an outgoing relationship manager to foster strong relationships with our clients. The relationship manager's responsibilities also include seeking out new business opportunities, providing clients with knowledgable advice, guiding their choices, promptly resolving complaints, and ensuring client satisfaction.
• To be successful as a relationship manager you should be able to build positive, long-term relationships and support clients in the decision-making process by identifying solutions that most closely meet their needs.

Responsibilities

• Maintaining a deep knowledge of company products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Researching and pursuing new business opportunities.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guiding their decision-making process.
• Meeting sales/revenue targets.
• Ensuring client satisfaction.

Requirements

• Degree in Management, Marketing, Communication, or a similar field.
• Experience as a relationship manager, in customer service, or a similar role.
• Ability to build and maintain strong client and business relationships.
• Leadership and team management skills.
• Customer-oriented
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict resolution and problem-solving skills.
• Be a Banking Officer (BO) IS A MUST.

Method of Application
Interested and qualified candidates should send their CV to: michael.o@fadacresources.com using the Job Position as the subject of the mail.