Account Partner Job at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Position: Account Partner - EBU Sales South West

Job Identification: 6829
Job Location:  Victoria Island, Lagos 
Job type: Full-time
Reports To: Manager - EB Sales Large and Medium Enterprise SouthWest
Division: Enterprise Business

Mission

• To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
• To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans which meet operational targets for revenues, profitability and customer satisfaction.

Description

• Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
• Account for the fulfilment of the sales process – from lead generation to bill delivery.
• Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
• Conduct research on potential customers and their disposable income using the data mining system.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department
• Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
• Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
• Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs
• Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business.

Education:

• First Degree in related discipline 
• Experience working in a medium organization

Experience:
3-7 years of experience which includes

• Minimum of 3 years of experience in an area of specialization; with experience in supervising others
• Experience working in a medium organization.
• Experience in internal audit function.