Admin Officer Job at R & R Recruitment Services
R & R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is currently recruiting suitable candidates to fill the position below:
Job Position: Admin Officer
Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Summary
- The incumbent of this role will be responsible to growing and managing existing customer base, managing the organization’s inventory & bookkeeping and improving brand visibility in the social media space
Key Responsibilities
Client Service:
- Maintain regular communication and follow-up with old, new, and prospective tribe members.
- Work with clients to help them become consistent with their skin routine.
- Market existing and new products to clients based on needs.
- Prospect clients for other beneficial treatment, products or services that might interest them or be beneficial to their overall treatment goal, lifestyle, or personal need.
- Welcome client to the clinic, prep the treatment room for client and clean up after every treatment for seamless flow of appointment.
- Maintain an updated database of old, new and prospective clients.
- Properly maintain the clinic’s calendar for smooth running of client’s appointments (using Calendly app)
- Run feedback survey on clients after every treatment to ensure excellent service delivery.
- Get feedback, video testimonial, website review from clients.
- Run feedback survey on clients after every treatment to ensure excellent service delivery.
- Clerical/ Social media duties
- Create a monthly, weekly and daily social media and blog post schedule with the Lead esthetician or other members of the team.
- Research industry related events, exhibitions, shows, and programs for sales, visibility, and positioning.
- Attend industry related events on behalf of the company.
- Organize photo or video shot for product, client or brand building.
Inventory & Bookkeeping:
- Take weekly inventory of products and make sure products usage corresponds with revenue generated and data submitted by esthetician, signed client cards and invoice issued.
- Take inventory of equipment taken by therapist for out of office work and reconcile same upon return (in good condition & quality) with strict adhere to established control protocols.
- Communicate retail and professional order to Lead esthetician.
- Make cash deposit on behalf of the company.
- Issue invoice to clients on retail products and treatments.
- Reconcile stock and account with Lead esthetician weekly.
- Record all service and cash transaction in the company database after appropriate receipting.
- Update prices, products and services on invoicing App
- Manage product delivery as required- Through delivery agent.
- Any other duties as assigned by the Lead Esthetician.
Employee conduct:
- Full face makeup should be always worn.
- Earrings should be kept small, not dangling.
- Nails should be always kept short.
- All hair should be pulled back, away from the face.
Knowledge & Qualifications
- Minimum of a B.Sc or OND / HND
- Minimum of two to three years of working in customer service or sales and operations.
- Good Communication & Interpersonal Skill
- Tech Savvy
- Ability to multitask and learning agility.
Salary
N100,000 - N130,000 / month.
Method of Application
Interested and qualified candidates should forward their CV to: r2recruitmentservices@gmail.com using the Job Position as the subject of the email.
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