Administrator / Customer Service Intern

Workplace Center Limited - We are a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society.

We are recruiting to fill the position below:

Job Title: Administrator/Customer Service Intern

Location: Lagos
Reports to: Head of Corporate Services

Job Summary

• The Front Desk Officer will be responsible for acting as the first point of call for the organization, directing clients, prospective clients and service personnel to appropriate departments and ensuring that the proper channels are maintained in communications and personnel interaction from an entry point perspective

Customer Service Functions:

• Welcoming guests.
• Responding promptly to customer inquiries
• Booking training rooms in the facilities
• Maintain a satisfied level of customer service with clients both internal and external.

Administrative Functions:

• The Front Desk Officer will review the interest and purpose of guests who wish to gain entry within the office unit and must communicate with supervisors for reporting suspicious activity and denial of entry.
• Assist in maintaining a current and accurate filing system
• Answer all incoming calls and handle caller's inquiries whenever possible
• Re-direct calls as appropriate and take adequate messages when required
• Perform other related duties as required

Educational Requirements

• Minimum of HND/BSC in any social science discipline. (Minimum of 2.1)
• HR Certification or “In view” will be an added advantage

Competencies:

• Ability to use Excel, Word, PowerPoint
• Good Interpersonal skills
• Good communication skills
• Person Specification
• Patient and willing to learn
• Smart and intelligent

Benefits

• Opportunity for job placements with our clients
• Training opportunities