Business Analyst Job at TecBlu Limited

TecBlu Limited is a fully integrated one-stop ICT / Technology Service Provider and Consultancy which supports and enables forward looking businesses to easily adapt to the ever changing technology demands and requirements of today’s business environment.

We are recruiting to fill the position below:

Job Position: Business Analyst
Job Location: Lagos
Level: Experienced
Reports To: GM, Technical Operations

Function Context

  • TecBlu is a community of professionals designing, building, changing and appraising information systems and is deeply passionate about creating value for businesses by: driving exceptional business performance through the design and delivery of integrated systems, processes, and data; and driving down total costs through excellence in service delivery
  • This function offers roles at global and local levels to be directly involved in the development, implementation, support and continuous improvement of information systems.

Role Context

  • TecBlu is fully accountable for business partnering, solution delivery and user experience management. The Business Analyst works across the Business Service portfolio of projects, transformations and service offerings to drive market performance and outcomes.

Business Analyst Role Includes Three Key Elements:

  • The Business Analyst will support the Solution Architecture and Development Leads in ensuring that TecBlu is completely aligned with business expectations and the delivering of quality services and solutions through understanding and managing market’s needs. The design and delivery of solutions must ensure brilliant user experience that creates value and supports the customer’s business growth ambitions:
    • Ensuring that business requirements are defined and addressed
    • Identifying, evaluating and recommending relevant technical solutions to business problems
    • Assuring the realization of committed business benefits.

Top Accountabilities

  • Provides customer support and reviews in discovering, designing and implementing relevant and agreed technologies in line with business requirements
  • Supports customer in defining and implementing test environments and test cases to validate solution deliveries.
  • Leads ongoing reviews of business processes and develops CPI (Continuous Process Improvement) and optimization strategies by leveraging existing assets, proposing enhancements or establishing need for new solutions.
  • Develops continuous process improvement interventions and facilitates Lean projects to improve processes. Works with key business stakeholders and multi-jurisdictional units to build a continuous improvement environment to support an ongoing program of change
  • Reviews and appraises software, hardware, people and processes to ensure Fit-for-Purpose and goal oriented
  • Identifies local business demand & needs and feeds through to Solution Delivery Lead, User Experience and Service Heads as appropriate
  • Assists the Solution Delivery Lead with development and documentation of the business case for portfolio and customised projects
  • For deployed solutions, prevents or corrects defects, making changes, enhancements and maintenance of the system to enhance the value of the system. Includes system validation reports and evaluating the system to find when the replacement or deactivation is needed

Typically the business analyst will:

  • Analyse the structure of a business, how it uses technology and what its goals are
  • Identify problems within a business, including through using proven business analysis, discovery / requirements / needs gathering and data modelling techniques
  • Communicate with senior people in organisations to find out what they hope to achieve
  • Formulate ways for businesses to improve, based on previous research
  • Persuade internal and external stakeholders of the benefits of new technology or strategies
  • Oversee the implementation of new technology and systems
  • Run workshops and training sessions

Qualifications and Experience Required

  • Specific Experience and credibility in ICT environment and function.
  • Bachelor's Degree required in a relevant field: Computing, Business Systems, Data Analysis, etc.
  • 3 - 5 years experience of core ICT systems and infrastructure deployments via the accurate translation of business requirements, recognizing impact on business processes, and making recommendations
  • 3 - 5 years’ experience interpreting business requirements, recognizing impact on business processes, and making recommendations in significant supply or back-office projects is a key requirement
  • Knowledge of various Software Development and Infrastructure Deployment methodologies will be an added advantage.
  • Experience and use of Project & Program Management techniques
  • Experience in Agile project delivery methodologies.
  • Demonstrated capability to build and maintain good business relationships.
  • Demonstrated capability to effectively work in cross-functional teams.
  • Demonstrated ability to work independently
  • Commercial awareness
  • Communication and interpersonal skills
  • Time management and organisational skills
  • Problem-solving skills
  • Analytical skills
  • Leadership and management skills.

How to Apply
Interested and qualified candidates should send their Applications to: info@tec-blu.com