Business Manager Job at Ingres Quality Rollout

Ingres Quality Rollout is a Telecom & Information Technology infrastructure consultancy firm, Registered at the Corporate Affairs Commission, Abuja, Nigeria.

We are recruiting to fill the position below:

Job Position: Business Manager

Job Location: Lekki, Lagos

Main Purpose of the Job

• To effectively manage the office and its facilities.
• To liaise with relevant internal and external stakeholders to effectively manage business performance.
• Actively support sales efforts towards increasing year on year revenue for the business.

Key Responsibilities

• Knowledge and understanding of Sales and service support processes and procedures, to facilitate quick turnaround times for business.
• Maintain strong inter-personal relationships with clients and reps.
• Maintain adequate records and filing of all business compliance related data- (Tax, Pension
• contributions, ITF etc.)
• Working on the development/updating of strategic plans inline with the current prevailing market realities – identifying opportunities and leads and working with the CEO to crystalize same.
• Liaising with relevant internal stakeholders to effectively manage and support business performance.
• To assist with the planning and performance of key people management processes
• Responsible for General office management and client relationship management.

Key Performance Measures

• Accuracy of Record Keeping
• The Business being able to meet lines of compliance and regulation to work in public and private
• sectors of the economy (Tax, Pension contributions, ITF etc.).
• General Office Management
• Reduce Running Cost and overhead for the Business.
• Drive Sales with time-bound targets.

Key Dimensions of the Job

• Supports the CEO to drive, support and improve Business Performance, through, research, strategy, and sales.
• As job is largely a support role much time is spent in office ensuring that research is done, adequate documentation is made available to support sales (proposals / presentations / compliance documentation and reports are prepared accurately and business specific projects are speedily dealt with).

Important relationships:

• Liaise with client’s representatives, vendors, partners and internal stakeholders to effectively manage business performance.

Problem solving, planning and decision making:

• Managing work volumes, interfacing with and dealing diplomatically with challenging clients and relationships with other departments (Technical, Accounts) – internal clients as well as regulators.
• Resolving service related problems with the Technical Department, Vendors & Partners on behalf of clients and Compliance related problems with govt regulators.
• Must be able to project manage agreed actions for remedy.
• Provide and assist with planning and performance of key people management processes

Knowledge, Experience and Personal Competencies
Knowledge:

• Technical Sales Skills - Strong Presentation Skills, An ability to describe and sell value to clients. Ability to research topics and make impactful contributions to business strategy.
• Ability to grasp technical concepts as a basis for product and service development (Applicant should have an analytical mind).
• Computer literacy (Proficiency with Word, Excel & PowerPoint), competence with data and figures.

Personal competencies:

• Professional (language, written, dress, attitude etc) Good writing skills. Confident disposition
• Purpose Driven
• Excellent communication and interpersonal skills
• Reliability
• Integrity & Honesty
• Excellent written, verbal, presentation skills.
• Strong organizational and time management skills.
• Good numerical ability
• Ability to work independently with limited direct supervision
• Result driven
• Problem solving skills
• Ability to work under pressure.