Business Support and Administration Officer

BitPesa ( is a cutting-edge online payment platform that leverages Blockchain settlement to significantly lower the cost and increase the speed of business payments to, from and within sub-Saharan Africa. BitPesa's clients range from African businesses and multinational companies paying suppliers as far as China and Dubai to international remittance companies using our API services for white-label payments to dozens of bank networks and mobile money operators across Nigeria, Kenya, Uganda, Tanzania, Senegal, and the DRC.

We are recruiting to fill the position below:

Job Position: Business Support and Administration Officer
Job Location:
Job type: Full-Time

Job Summary

  • The Business Support and Administration Officer is responsible for providing high quality administrative support to the Lagos team to ensure the smooth running of the office , covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute taking for key meetings.
  • The role holder will report to the Senior Business Support Associate on regional administration matters, office management and provide cover when required.

Key Responsibilities
Business Support:

  • Support the Legal & Compliance team to complete compliance forms and gather due diligence documents;
  • Execute knowledge management activities by ensuring that corporate documents are gathered, stored, and organized in Google drive;
  • Maintain catalogue of business contacts;
  • Support team members to liaise with various external and internal stakeholders to increase/improve workflow efficiency;


  • Schedule internal and external meetings;
  • Coordination of all travel and accommodation requests (domestic and international);
  • Apply for travel visas and work permits;
  • Support the team in coordinating offsite/virtual gathering & annual festive event in December, and any other ad hoc events throughout the year;
  • Support the collection, submission, and approval of expense reports by maintaining a record of daily expenses in the office and submit to the finance team monthly using Expensify;
  • Raising purchase orders and receipting expenditure on Expensify;
  • Provide support to the resourcing element of the team when capacity allows;
  • Manage the signing, notarizing, and delivery of documents to legal & compliance

Office Management:

  • Organize team events (birthdays and team lunches);
  • Manage office-related equipment, suppliers and invoices;
  • Provide basic IT support;
  • Ensure office equipment and facilities (e.g. printers, photocopier) are maintained;
  • Maintain an up to date health and safety policy


  • At least 2 years of experience in administration, office management, and/or business support
  • High quality organisational skills are key, yet the role holder will also have to be flexible enough to respond to changing situations.
  • Strong computer skills (Microsoft Word, Excel, PowerPoint, Adobe Reader, Skype)
  • Able to effectively manage and prioritise own activity.
  • Good accuracy and attention to detail with all tasks.
  • A resilient team player with great drive, enthusiasm and passion.
  • An understanding of the importance of correctly handling and storing confidential information.
  • Good communication skills, with the ability to determine who needs to be kept informed on specific topics.
  • Confident dealing with people at all levels of an organisation, to build strong relationships and challenge when necessary.
  • A team player with the ability to take the lead when necessary.
  • Keen to learn and progress, with a very flexible approach to work and changing deadlines
  • French / Spanish speaking is an added advantage.

This position has a competitive salary and benefits.