Customer Service Representative - FMCG Job at Kiyix Recruitment Hub

KIYIX is a recruitment / HR consulting firm and our goal is to to help create one million jobs in Nigeria by 2030. At Kiyix recruitment hub, we help make recruitment a stress-free experience for both the employer and the potential job seekers.

We are recruiting to fill the position below:

Job Position: Customer Service Representative - FMCG
Job Location: Mushin, Lagos
Employment Type: Full-time
Industry: FMCG

Job Summary

• We're seeking a highly skilled and customer-focused Customer Service Representative to join our team in the FMCG sector. As a Customer Service Representative, you'll be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products.

Key Responsibilities

• Customer Service: Provide timely and professional responses to customer inquiries and concerns via phone, email, and social media.
• Complaint Resolution: Resolve customer complaints in a fair and timely manner, ensuring customer satisfaction and loyalty.
• Product Knowledge: Develop and maintain in-depth knowledge of our products, services, and promotions to provide accurate information to customers.
• Sales Support: Support sales teams by providing customer insights, resolving customer issues, and promoting products.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum of 1 year of experience in customer service or a related field
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment.

Salary
N90,000 - N100,000 per month. 

Method of Application
Interested and qualified candidates should forward their application, including their Resume to: kicvacancy@gmail.com using the Job Position as the subject of the mail.

Note 

• If you're a results-driven and customer-focused individual, please apply
• For more inquiries, contact via WhatsApp 09063916949.