Call Center/Front Desk Executive Recruitment at a reputable company

A leading Print Media House in the country is recruiting suitably qualified candidates to fill the position below:

Job Position: Call Center/Front Desk Executive
Job Location: Nigeria

Duties and Responsibilities

• Excellent customer skills
• Determines requirements by working with customers.
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
• Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
• Maintains call center database by entering information.
• Keeps equipment operational by following established procedures; reporting malfunctions.
• Updates job knowledge by participating in educational opportunities. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Cold calling and Telesales
• Other duties as assigned.

Qualifications and Skills

• B.Sc in English Language or equivalent is a prerequisite
• Good command of English Language
• Good knowledge of MS Office, Excel and Database
• Must be good looking and presentable
• Adaptability and accountability
• Excellent interpersonal skill.

How to Apply
Interested and qualified candidates should send their Application Letter and CV to: newrecruits@yahoo.com and advertsales19@gmail.com using the "Job Title" as the subject of the mail.

Note: Only candidates that meet the above requirement need apply.