Call Centre Agent Job at MacTay Consulting

MacTay Consulting - We are one of the first and leading management consulting firm in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses

We are recruiting to fill the position below:

Job Position: Call Centre Agent
Job Location: Lagos
Employment Type: Full-time

Duties

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company's

Requirement

• Interested candidates should possess a degree / HND qualification.

Method of Application

Interested and qualified candidates should send their CV to: derinola.agunbiade@mactay.com using the Job Title as subject of the email.