Chief Commercial Officer Job at ACCION Microfinance Bank Limited

Accion Microfinance Bank  - Established in 2007, Accion Microfinance Bank has a mission, “To economically empower micro-entrepreneurs and low-income earners by providing financial services in a sustainable, ethical and profitable manner.” The bank which has a license to operate nationally in Nigeria, has an extensive branch network where customers have easy access to various products and services that include savings, loans, micro-insurance and e-commerce.

With a total asset base of over N5 billion as at December 2014, Accion Microfinance Bank is the safe and strong microfinance bank positioned to serve her ever increasing customers having disbursed over N32bn in loans to over 163,000 customer accounts since inception.

We are recruiting to fill the position below:

Job Position: Chief Commercial Officer
Job Location: Lagos
Job type: Full-time

Job Descriptions

• The incumbent will hold the Chief Commercial Officer position, with direct line authority and responsibility for implementing the commercial strategy for the bank's credit and savings products and other financial services.
• She /He is responsible for the overall management of the Commercial Department, its internal controls and strategic planning

Job Responsibilities

• Oversee the department managers and provide guidance to the respective units
• Maintain a high standard of discipline within the department and ensure high performance delivery
• In conjunction with the CEO and other relevant departments and recruit, hire, train, support and motivate department staff
• Provide timely, accurate information and reports on a regular basis to senior management
• Organize and act as chairman of the credit committee at credit level outlined in the procedure manual
• Manage application of policies, norms and procedures at branch level and supervise the entire loan process according to set procedures
• Set, implement and monitor performance of department/branch managers
• Monitor quality of loan portfolio and perform analysis to determine what factors are affecting delinquency rates at the branch, zone, sector level and develop loan recovery strategies
• Work with department's managers on loan recovery activities
• Supervise loan officers to ensure that roll down ratios on delinquent loans above 1 to 30 days are within limits set by the bank/regulators and direct the coordination of activities between branches and recovery unit
• Drive the team to ensure growth in retail savings
• Manage the bank savings products to ensure achievement of the loans: savings ratio
• Set, implement and monitor performance of department/branch managers
• Ensure the department maintains up-to-date and accurate client records
• Organize and maintain up-to-date accurate files regarding performance of the department managers
• Perform analysis on financial indicators and provide reports for the CEO indicating disbursements, client retention, growth of different products, and branch delinquency
• Loan portfolio trend analysis
• Identify reporting gaps in the management information system
• Collaborate with Business Development Department and Marketing Communications Department to develop the marketing and sales strategy in order to increase the number of clients, maximize sales, and retain current clients, especially for loan and deposit pr
• Support the Marketing Communications Department in providing information required to promote market awareness and corporate image of the bank
• Support the Product Development department by providing customer feedback for review and developing new products to meet customer demands
• Develop annual plans and budget for the commercial department
• Approve expenses within the budget limit
• Provide leadership to the department
• Supervision of department staff to ensure staff motivation
• Mentor and coach staff
• Report internal control deficiencies to senior management and auditors
• Coordinate, with human resources department, staffing and training needs of the department to ensure efficiency and high quality work
• Supervise all information system and technology projects for the department
• Control the institution's expenses and investments

Qualification & Experiences

• Bachelor's degree or its equivalent in Business, Accounting, Finance, Economics or related area of study
• Minimum of 10 years direct experience, preferably in a bank or MFI, in credit operations for micro, small and medium enterprises
• At least 5 years track record in a senior management position of a financial institution (with total assets of at least $10m) servicing the MSME sector or involvement at a senior level in the provision of advisory services to MFIs
• Advanced degree in business, accounting, finance or related area of study

Key Performance:

• Ability to operate with minimum supervision
• Ability to travel regularly to areas of the banks operations
• Honest, hardworking, and friendly
• High quality standard of work
• Commitment to the social mission of microfinance

Required Knowledge:

• Experience in commercial strategic planning, budgeting, credit analysis, product and systems development, and risk management
• Knowledge of bank and/or non-bank financial institution operations
• Knowledge of Africa and/or ability to work in African setting
• Strong leadership and people management skills
• Strong analytical skills. Ability to conduct credit analysis and strategically analyse financials
• Excellent communication skills. Ability to present financial information effectively to both specialists and non-specialists
• Understanding of financial and credit analysis software packages
• Knowledge of micro, small and medium enterprise market segments in West and Central Africa or similar
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