Client Relations Manager Job at Jules Construction

Jules Construction is a structural engineering and design company focused on delivering design and consultancy services to its clients that include engineering design analysis, design drawings and project management. The firm specialises in providing building structure consultations and solutions in the form of beam calculations, wall calculations, and roof design to all the main building materials. Three-dimensional modelling and visualization is an additional service we offer to our clients. State-of-the-art design and analysis tools are an integral part of the services, which ensure that our services are accurate and minimizes errors.

We are recruiting to fill the position below:

Job Position: Client Relations Manager

Job Location: Shogunle, Lagos
Employment Type: Full-time

Job Summary

• We are looking for a Client Relations Manager to create and nurture long-term relationships with customers.
• You will resolve any issues that arise to ensure customers are satisfied with our services.
• In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them.
• If you also have a background in customer service and knowledge of our industry, we’d like to meet you.
• Your goal will be to help us safeguard our revenue and retain our customers

Requirements and skills

• With 2 - 5 years of Proven experience as a Client Relations Manager or Relationship Manager
• Proven track record of meeting and exceeding targets
• Background in customer service; industry knowledge is a plus
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
• A customer-oriented attitude
• Excellent communication and negotiation skills
• Problem-solving aptitude
• Ability to work well with a team.

Salary 
N100,000 - N150,000 per month.

Method of Application 
Interested and qualified candidates should send their CV to: portal.julesconst.net@gmail.com using the Job Position as the subject of the mail.