Client Services Manager


We are searching for a professional and courteous Client Services Manager with great people skills to help our business prioritize existing customers and bring new clients on board.

The Client Services Manager will be tasked with maintaining current clients and growing our customer base,

  • keeping accurate correspondence records,
  • meeting regularly with management,
  • updating client details,
  • developing customer service policies,
  • training junior client services agents,
  • recommending different product options to clients.

Your dedication to the needs of our clients will encourage client loyalty and enhance our organization’s growth through positive client-to-business engagement.

Requirements

  • Business Degree or related qualification.
  • Strong communication skills.
  • Ability to meet deadlines.
  • Computer literacy.
  • Calm, polite, and professional behavior.
  • Reliable and self-motivated.
  • General business knowledge.
  • High service orientation