Customer Care / Creative Director Job at Elvaridah Limited
Elvaridah Limited - Our client in the food industry is recruiting to fill the position below:
Job Position: Customer Care / Creative Director
Job Location: Gbagada, Lagos
Job Type: On-Site
Job Responsibilities
- Address customer inquiries, reservations, and walk-ins with courtesy and efficiency
- Greet customers warmly and provide a positive first impression.
- Develop creative materials for marketing campaigns
- Coordinate and oversee food photoshoots for promotional materials and social media
- Develop creative content for social media platforms.
- Conceptualize and plan creative events within the restaurant space
- Assist customers with billing inquiries and payment processing
- Monitor and maintain cleanliness in customer areas, including tables and restrooms
- Suggest additional menu items or specials to enhance the customer experience
- Promote add-ons or promotions to increase sales
- Work closely with chefs to visually enhance the presentation of dishes
- Conduct research on various topics, gather data and compile results
Requirements
- Bachelor's Degree in Mass Communication, Marketing or a related field.
- Minimum of 3 years of experience in the food industry as a customer care representative
- Time Management
- Effective communication skill
- Tech Savvy
- Proximity to location is an advantage.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: careers@elvaridah.com using "Customer Care /Creative Director" as the subject of the mail.
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