Customer Care Representative Job at Hyella Limited


Hyella is an IT company committed to developing software solutions that provide ease and help businesses strategize their processes more efficiently. Hyella solutions can function without internet access as all data is backed-up to the cloud once the internet is available. Our solutions are 100% customizable to suit any business operational process which makes it flexible enough to fit into your business operations just the way they are. Our ERP and EMR software solutions have been developed with the utmost care to ensure that businesses of all types and sizes can use them with ease. The Hyella ERP solution includes: modules for billing, accounting, sales, inventory, payroll management, fixed assets management, barcode management, reports generation, business intelligence, and procurement. All these enable business owners and managers to monitor and evaluate in real-time, the performance of their business.

The Hyella EHR/HMIS solution is a hospital management system that captures all the activities performed in the hospital right from the patient's registration to their exit. Our EHR solution has an inbuilt standard accounting system which makes it easier for hospitals to track their financial records as well as daily operations, all within one platform. This feature solves the problem encountered with reconciling financial records with clinical records due to poor account system integration.

We are recruiting to fill the position below:

Job Position: Customer Care Representative
Job Location: Abuja (FCT)

Job Description

  • We are looking for qualified graduates with excellent communication skills to answer client calls and set meeting and pass it on the supervising officer accordingly;
  • All that is required of you is to read through and watch our software user guide manuals & videos and attend to customers' phone calls and emails appropriately and then log in the reports.

Requirements

  • Be a Graduate (any course of study is welcome)
  • 0 - 2 years of experience are highly encouraged to apply
  • Fresh graduate/currently serving/Just finished serving
  • Excellent communication skills (oral & written)
  • A female below age 25
  • Residing in Abuja
  • Ability to work under pressure

Working Conditions:

  • Hybrid (3 days at the office and 2 days from home, weekly)

Method of Application
Interested and qualified candidates should send their Applications to: faridah.ahmed@hyella.com using the Job Position as the subject of the