Customer Service Agent Job at Lumos Nigeria

Lumos offers clean and affordable solar power to a market of 1.3 billion potential customers who live off the electricity grid. Lumos enables people to replace hazardous and expensive kerosene generators and lanterns with modern solar electricity that can power lights, cellphones, fans, computers, TVs and other small electronic devices (all at once, every day). By offering Solar Power, Lumos offers homes and small businesses a simple and affordable way to pay for electricity in small installments using mobile money or other fintech solutions.

We are recruiting to fill the position below:

Job Position: Customer Service Agent

Job Location: Sanya, Lagos
Employment Type: Full-time

Requirements

• Candidates should possess relevant academic qualifications (Minimum of HND / B.Sc and relevant qualification or its equivalent).
• Candidate shall have Post Graduate Experience of one (1) year.
• The ability to communicate and relate with customers in English, Hausa, and any other language is a must.
• He / she must have excellent communication skills.
• He/she must have excellent Customer Service Experience.
• Ability to speak Hausa is a must.
• Must have completed NYSC.

Working at Lumos Offers

• At Lumos we find it important to develop our staff to be amongst the best people working in the Nigerian Solar Tech Eco-system
• We offer a competitive compensation package where you’ll be rewarded based on your performance
• A knowledgeable, high-achieving, experienced and fun team.
• Amazing opportunities for career progression.
• Health care benefits and Pension.
• Typing speed - Minimum of 40 words / minute

Method of Application
Interested and qualified candidates should send their CV to: Carrers@lumos.com.ng using the Job Position as the subject of the mail.