Customer Service Officer

Grand Lead Heritage started its’ journey in 2011 with its focus on rendering Entrepreneurial Services. We are a service company that offers a truly Entrepreneurial experience in a fast paced yet structured environment. We work within a proudly Nigerian company built by young talented and dynamic Entrepreneurs.
We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Lagos

Job Description

• Prioritise and process customer orders and requests submitted by telephone, email, live chat or instant message
• Maintain thorough and accurate customer service records
• Keep confidential records and financial information private and secure
• Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products

Job Qualifications

• Candidates should possess BSC,OND,HND,NCE,

Deadline
25th August, 2017.