Customer Service Officer Job at Endlex Group of Companies

Endlex Group of companies is a conglomerate of Endlex International Limited and Endlex Properties and Development Ltd. Endlex group is an indigenous Nigerian company with devoted interest in Real Estate, Training, Equipment Hiring, Construction, etc. We are in the business of changing lives positively and we are passionate in solving Housing problems.

We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Uyo, Akwa Ibom
Employment Type: Full-time

Job Description

• We are looking to hire a Customer Service Officer to manage customer queries,complaints and answering phone calls.

Responsibilities

• Greet clients to the office and communicate with them to determine their purpose for the visit.
• Manage large amounts of incoming calls.
• Schedule appointments between clients based on the availability and convenience.
• Perform follow-up duties to ensure that all meetings are successfully carried out.
• Assist clients in filling out client personal information forms and ensure that all such documents are confidentially filed.
• Provide support in creating informational documents such as brochures and flyers to attract new clients.
• Meet personal/sales targets and call handling quotas.
• Go the extra mile to engage customers.
• Respond to inquiries regarding available properties and property prices in different areas.
• Provided support in clients and managing meetings by taking and recording minutes.

Requirements

• BA / B.Sc / HND or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Applicant must be a female
• Applicant must reside in Uyo.
• Must be willing to work on weekends (Saturdays).

Method of Application
Interested and qualified candidates should submit their Resume and a Cover Letter to: hr@endlexgroup.com and copy: admin@endlexgroup.com using "Customer Service Officer" as the subject of the email.