Customer Service Officer Job at TruPurpose Job Shop Limited
TruPurpose Job Shop Limited is a Management Consultancy firm located in Ibadan. We are licensed by the Federal Ministry of Labour and Employment, and have been in operation for more than a decade. Presently, we provide recruitment services in South-West Nigeria. Our services include recruitment, background check, staff outsourcing, overseas university placement, etc.
We are recruiting to fill the position below:
Job Position: Customer Service Officer
Job Location: Moniya, Ibadan - Oyo,
Employment Type: Full-time
Job Responsibilities
- Communicating with customers across various channels
- Performing marketing activities from the office
- Cross-selling & up-selling products & services
- Acknowledging & resolving customer complaints
- Ensuring customer satisfaction & ensuring professional customer support
Job Requirements
- Candidates should possess an HND / Bachelor's Degree qualification in Marketing, Public Administration, Mass Communication or Business Administration or its equivalent
- MUST have 3 - 5 years relevant experience as a Customer Service Officer or a related role
- Fluent in Igbo (Hausa is an added advantage)
- Female/Male
- Age between 28 - 40 years old
- Must be Married
- MUST reside around Moniya
- Excellent communication skills
- Customer service-oriented
- Proficiency with Microsoft Word, Microsoft Excel, & Microsoft PowerPoint
- Possessing sales skills (cross-selling & up-selling) is an advantage
Salary
N50,000 - N60,000
Method of Application
Interested and qualified candidates should send their Application Letter and CV to: trupurposejobs@gmail.com using “Customer Service Officer - Moniya” as the subject of the email.
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