Customer Service Officer Job at TruPurpose Job Shop Limited

TruPurpose Job Shop Limited is a Management Consultancy firm located in Ibadan. We are licensed by the Federal Ministry of Labour and Employment, and have been in operation for more than a decade. Presently, we provide recruitment services in South-West Nigeria. Our services include recruitment, background check, staff outsourcing, overseas university placement, etc.

We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Moniya, Ibadan - Oyo,
Employment Type: Full-time

Job Responsibilities

  • Communicating with customers across various channels
  • Performing marketing activities from the office
  • Cross-selling & up-selling products & services
  • Acknowledging & resolving customer complaints
  • Ensuring customer satisfaction & ensuring professional customer support

Job Requirements

  • Candidates should possess an HND / Bachelor's Degree qualification in Marketing, Public Administration, Mass Communication or Business Administration or its equivalent
  • MUST have 3 - 5 years relevant experience as a Customer Service Officer or a related role
  • Fluent in Igbo (Hausa is an added advantage)
  • Female/Male
  • Age between 28 - 40 years old
  • Must be Married
  • MUST reside around Moniya
  • Excellent communication skills
  • Customer service-oriented
  • Proficiency with Microsoft Word, Microsoft Excel, & Microsoft PowerPoint
  • Possessing sales skills (cross-selling & up-selling) is an advantage

N50,000 - N60,000

Method of Application
Interested and qualified candidates should send their Application Letter and CV to: using “Customer Service Officer - Moniya” as the subject of the email.

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