Customer Service Officer Job at U-Connect Human Resources

U-Connect Nigeria - Our client, a Reputable Commercial Bank is recruiting to fill the position below:

Job Position: Customer Service Officer

Job Locations: Abuja; Lekki, Mainland, Victoria Island & Apapa - Lagos; Port Harcourt - Rivers

Job Summary

• Our client is seeking to recruit highly skilled and motivated Customer Service Officers to join their team.
• We are recruiting for Customer Service Officers who will be responsible for providing exceptional customer service, resolving customer complaints, and promoting the products and services of our client, a commercial bank.

Responsibilities

• Provide excellent customer service and ensure customer satisfaction
• Respond to customer inquiries and resolve complaints in a timely and professional manner
• Promote the bank's products and services to customers
• Process customer transactions and provide account information
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to resolve customer issues.

Requirements

• Bachelor's Degree (BSC) or Higher National Diploma (HND) in any field
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong problem-solving and analytical skills
• Previous experience in customer service or banking industry is an added advantage.
• Maximum age of 28 years

Salary
N120,000 monthly.

What We Offer:

• Opportunity to work with a reputable commercial bank
• Collaborative and dynamic work environment
• Professional development opportunities to enhance your skills and knowledge
• Recognition and reward for outstanding performance.