Customer Service Officer Job at Voda Paints Limited

Customer Service Officer Job at Voda Paints Limited 

Voda Paints Limited is current seeking to employ suitably qualified candidate to fill the position below:

Position: Customer Service Officer

Location:
Lagos

Job Description


  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.

Qualifications

  • At least HND in a relevant course
  • Microsoft office expert
  • Attentive to detail and willingness to learn

Deadline
30th March, 2015.

Method of Application
All qualified candidates should send their applications and CV's to: seunoluwanisola@gmail.com