Customer Service Representative Job at KWAD Security Services Limited
Kwad Nigeria Limited - Our client in the Fashion industry is recruiting suitable candidate to fill the position below:
Job Position: Customer Service Representative
Job Location: Ikeja, Lagos
Employment Type: Full-time
Job Details
- Who will act as a liaison, provide product/services information, and resolve any emerging problems that our customers might encounter
- Managing incoming calls and customer service inquiries
- Generating sales leads that develop into new customers
- Identifying and assessing customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Create a customer care database with information on all returning customers
Job Requirements
- Candidate should possess a minimum of OND qualification
- Must have at least two years of industrial experience
Salary
N50,000 / Month
Method of Application
Interested and qualified candidates should forward their CV to: kwadnigerialimited@gmail.com using the "Job title" as subject of the email.
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