Customer Service Representative Job at Mopheth Nigeria Limited

Mopheth Nigeria Limited is an organization charged with the goal of meeting the diverse needs of its growing customers from all walks of life. We began as a community Pharmacy in the year 1997, and through the years we have maintained our standard of being a renowned name in the Pharmaceutical industry in Nigeria. However, with respect to our vision consumables, cosmetics and skincare products, safe water production, grocery essentials, and a variety of baked goods. In addition, our 24 hours availability onsite and online in all our branches have equally ensured our clients can rely on us for immediate service at any hour of the day.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Ikate, Lekki - Lagos
Employment Type: Full-time

Responsibilities

• Respond to customer inquiries via phone, email, and in-person
• Resolve complaints and provide accurate information about products/services
• Maintain a positive, empathetic, and professional attitude toward customers
• Document customer interactions and feedback for internal use
• Collaborate with other departments to ensure customer satisfaction

Requirements

• Interested candidates should possess a Bachelor's Degree with 0-3 years of experience.
• Excellent verbal and written communication skills
• Strong problem-solving and interpersonal abilities
• Ability to stay calm under pressure and multitask effectively
• Basic computer proficiency (email, CRM tools, etc.)
• Prior customer service experience is a plus but not required
• Must reside within or very close to Ikate Lekki – only nearby applicants will be shortlisted

Salary
N120,000 - N150,000 / Month.

Method of Application
Interested and qualified candidates should send their CV to: hrmopheth@gmail.com using the Job Position as the subject of the mail.