Customer Service Representative Job at MyfavoriteHR

MyfavoriteHR is recruiting suitably qualified candidates to fill the position below:

Job Position: Customer Service Representative

Job Location: Agungi, Lagos
Employment Type: Contract

Job Description

• As a Customer Service Representative, you will be the primary point of contact for our valued customers. Your main responsibility will be to provide exceptional service and support, ensuring customer satisfaction and loyalty.
• You will handle inquiries, resolve issues, and maintain a positive, professional image of the company.
• As a Customer Service Representative, you will play a vital role in building and maintaining strong relationships with our customers. Your dedication to providing outstanding service will contribute to the overall success of our company and ensure customer satisfaction remains a top priority.

Qualifications

• Bachelor's Degree in Social Sciences
• Proven experience in a customer service role is preferred.
• Strong problem-solving skills and the ability to think critically.
• Basic knowledge of computer systems and proficiency in using CRM software.
• Excellent verbal and written communication skills.
• Empathetic and patient demeanor, with the ability to handle challenging situations professionally.
• Willingness to work flexible hours, including evenings, weekends, and holidays if required.

Salary
N70,000 - N80,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: yourfavoritehrguide@gmail.com using the Job Position as the subject of the email.