Customer Service Representative Job at Uncle Stan's Foods
Uncle Stan's Foods is a small chops company known for it's unique finger food taste all over Lagos. Our brand makes us unique.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Lagos
Employment Type: Full-time
Job Description
- Help customers with complaints and questions
- Give customers information about products and services
- Take orders, and process returns.
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives, follow up to ensure
- resolution
- Keep records of customer interactions,
- Manage incoming calls and customer service inquiries
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive
- communication
- Follow communication procedures, guidelines and policies
- Any other duty assigned.
Method of Application
Interested and qualified candidates should send their CV to: hrunclestansfoods@gmail.com using the Job Position as the subject of the mail.
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