Customer Service Representative Job at Zenith Carex International

Zenith Carex was incorporated on 1st November 2002 under the 1968 Companies Acts of the Federal Republic of Nigeria under registration RC 465 705. We have, in line with our vision, already taken a frontline position in the air express industry in less than a decade since our commencement of operations. We have cut a niche as the air express company that can depend upon not only to keep with the terms of our services but more often to exceed customers’ expectations. Zenith Carex international was established to offer unique air express mail and freight delivery services to our clients in new and innovative ways that would mark a clear departure from existing methods.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Agbor, Delta
Employment Type: Full-time

Job Description

• Provide client support by interacting with clients.
• Act as a visibility of the company brand in the branch location.
• Provide polite and professional communication.
• Taking active control of the office.
• Identify and develop problem solving methodologies to resolve customer issues.
• Carry out administrative duties such as filing, copying, binding,documenting etc.
• Handle sensitive information in a confidential manner
• Reply to email, telephone, or face to face inquiries
• Processing and directing mail and incoming packages or deliveries.

Requirements

• A First / HND Degree in Business Administration or its relevant field.
• 2 - 3 years of clerical, secretarial, or office experience
• Proficient in MS Office/Excel
• Excellent time management skills and ability to multi-task and prioritize work.
• Excellent written and verbal communication skills.
• Building long-term relationships with key clients.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@zenithcarex.com using "Customer Service Representative (Agbor)" as the subject of the mail.