Customer Service Representative Recruitment at Tempkers


Tempkers Limited is a Human Resource Company with a focus to help CEOs and Executives build a profitable business by recruiting and retaining valuable Staff.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Abuja
Employment Type: Full-time

Job Description

  • Welcoming clients in the company’s premises and answering the phone (or mails).
  • Follow-up of customer experience.
  • Providing an impeccable service to clients in order to retain them.
  • Answering questions, suggestions, remarks from clients.
  • Receiving and dealing with customer claims.
  • Answer incoming telephone and email inquiries from prospective and existing customers.
  • Helps resolve complicated customer complaints
    .
  • Assist customers with billing inquiries and payments.
  • Check account status for customers.
  • Answer product questions/Make product recommendations.
  • Inform customers of current promotions or special sales.
  • Communicates any problems or issues to management for resolution.

Requirements

  • Candidates should possess a Bachelor's Degree qualification.
  • 2 - 5 years of work experience.
  • Excellent Customer Service skills.
  • Ability to manage multiple priorities and respond in a timely manner to request.
  • Previous customer service experience is a plus, but not required.
  • Ability to work in a fast-paced environment and collaborate effectively as a team member.
  • Ability to communicate at all levels with internal/external clients by phone and email.
  • Proficiency in Microsoft Office (e.g. Word, Excel, and Power Point).

Salary
N50,000 - N70,000 monthly

Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using the Job position as the subject of the mail.

Click here to Apply