Customer Service Representative Recruitment at Tempkers
Tempkers Limited is a Human Resource Company with a focus to help CEOs and Executives build a profitable business by recruiting and retaining valuable Staff.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Abuja
Employment Type: Full-time
- Welcoming clients in the company’s premises and answering the phone (or mails).
- Follow-up of customer experience.
- Providing an impeccable service to clients in order to retain them.
- Answering questions, suggestions, remarks from clients.
- Receiving and dealing with customer claims.
- Answer incoming telephone and email inquiries from prospective and existing customers.
- Helps resolve complicated customer complaints
- Assist customers with billing inquiries and payments.
- Check account status for customers.
- Answer product questions/Make product recommendations.
- Inform customers of current promotions or special sales.
- Communicates any problems or issues to management for resolution.
- Candidates should possess a Bachelor's Degree qualification.
- 2 - 5 years of work experience.
- Excellent Customer Service skills.
- Ability to manage multiple priorities and respond in a timely manner to request.
- Previous customer service experience is a plus, but not required.
- Ability to work in a fast-paced environment and collaborate effectively as a team member.
- Ability to communicate at all levels with internal/external clients by phone and email.
- Proficiency in Microsoft Office (e.g. Word, Excel, and Power Point).
N50,000 - N70,000 monthly
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the Job position as the subject of the mail.
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