Customer Service Representative Vacancy at PowerHQ

Customer Service Representative Vacancy at PowerHQ

PowerHQ, we are an ecofriendly, tech-savvy solution driven online Retail firm based in Lagos, Nigeria. We offer online sales of Laptop computers, Mobile Phones, Data Plan Sales and power products that solve our real power problems.
Due to our expansion and determination to offer uncompromised quality service to our customers we are looking for motivated young graduates who can join us to continue to create value for the customers, themselves and also the company.
 
We are recruiting to fill the position below:

Position: Customer Service Representative

Responsibilities

•   Attend to SMS and BBM communications with customers.
•     Be friendly at all times when attending to customers.
•     Work on rotational shift cycles.

•     Will be the first point of contact with customers on the phone.
•     Receive and resolve customer’s complaints.
•     Educate customers about our products and services.

Desired Qualities

•     Good analytical instincts and attention to details.
•     Ability to work in a team
•     Ability to multitask in a fast paced environment.
•     Lives close to Ikeja, Lagos.

•     Good command of English language; spoken and written
•     Comfortable with touchscreen phones (Android & Windows)
•     Friendly outgoing personality

Qualification

•     OND/HND in any Discipline.

How to Apply

All qualified candidates should click here to apply online Note: Only shortlisted candidates will be contacted. Applications closes 3rd April, 2015.