Debt Collection Agent Job at The Workplace Centre Limited
The Workplace Centre Limited - We are a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society.
We are recruiting to fill the position of:
Job Position: Debt Collection Agent
Job Location: Lagos
Summary
- We are looking for reliable Debt collectors to contact debtors and claim outstanding debts towards their creditors.
- A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistence.
- Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.
Responsibilities
- Keep track of assigned accounts to identify outstanding debts
- Call debtors to inquire of their payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Create trust relationships with debtors when possible to avoid future issues
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay when necessary
- Comply with requirements when legal action is unavoidable
Qualification
- Minimum of SSCE
Requirements:
- Experience in working with targets and tight deadlines
- Working knowledge of MS Office and databases
- Excellent communication and people skills
- Ability to be polite and compassionate without lacking confidence
- Residential proximity, preferred axis/residence of prospects: Oworonshoki, Ketu, Bariga, Mushin, Surulere, Gbagada, Oshodi, Mafoluku, Ilupeju, Yaba.
Remuneration
N20,000 net monthly.
Method of Application
Interested and qualified candidates should send their CV to: careers@workplacecentre.com using the "Job Title and Location" as the subject of the email.
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