Digital Product Manager Job at ACCION Microfinance Bank Limited

Accion Microfinance Bank Limited  - Established in 2006, began operations in May 2007 on license from the Central Bank of Nigeria. Our management team comprises seasoned and distinguished professionals from diverse backgrounds complemented by the expertise of our technical partners, ACCION International. At Accion Microfinance Bank our core values, business philosophy and methodology distinguish us as one of the leading microfinance banks in Nigeria.

We are recruiting to fill the position below:

Job Position: Digital Product Manager

Job Location: Lagos
Job Type: Full Time

Job Responsibilities

• Work collaboratively with a cross-functional, multi-disciplinary team across the bank to enhance and drive adoption and utilization of digital banking products.
• Design and drive implementation of low-friction, customer-friendly and risk-mitigated operational processes for products
• Drive product adoption, engagement and deepening of customer relationships across the bank?s digital product portfolio
• Work with relevant stakeholders to make sure the right feature set, operational, onboarding, and compliance processes are included to meet customer needs.
• Manage customer-focused quality assessments and improvement processes.
• Support risk management, compliance, and audit needs as necessary.
• Analyze trends and market disruptions while searching for emerging market opportunities
• Provide leadership and guidance for staff in reporting line
• Position the bank for open banking adoption
• Assess reliability, safety, performance and risk of new concept, solution, designs & methodologies.
• Manage any other responsibility as assigned by line manager

Qualification & Experiences

• Minimum of B.Sc / HND in any relevant discipline. Post-graduate degree will be an added advantage
• A minimum of 7 years post-NYSC experience, in financial services, Fintech, IT, Telco, Consulting, or similar sector.
• 3+ years of digital or mobile product management experience
• Demonstrated track record of delivering digital products that generate substantial value for the bank and customers
• Must be comfortable delving into technical topics, producing thoughtful analysis, and presenting to a wide range of executive stakeholders.

Required Knowledge:

• Knowledge of digital and IT solutions, services and products
• Strong knowledge of current digital banking trends
• Knowledge of Product Management
• Knowledge of mobile technologies, especially as related to financial services
• Knowledge of Ideation and prototype development
• Knowledge of Stakeholder Management
• Knowledge of Project Management
• Knowledge of Basic programming skills
• Knowledge of Market Trend Analysis
• Knowledge of IT Security
• Strategic and innovative thinking and writing.
• Conversion of strategic thoughts to realistic plans and workflows.
• Data gathering and analytic skills.
• Organizational and time management skills
• Strong communication skills to convey the business case, business plan, and intended end state of the digital product experiences.
• Ability to use Microsoft Office applications (Project Management, Visio, Excel, Word and Power Points)