Digital Trade Officer Job at Future Moves Recruitment Agency

Future Moves Recruitment Agency is a licensed full-fledged Human Resource firm with extensive expertise and experience in human Capital development and staffing.

We are recruiting to fill the position below:

Job Position: Digital Trade Officer

Job Location: Festac Town, Lagos
Employment Type: Full-time
Job Sector: Finance
Working Hours: 8 hours daily
Working Days: 6 days a week

Job Summary

• The Digital Trade Officer will be responsible for managing customer digital transactions, supporting online trading activities, resolving issues related to digital payments, and ensuring smooth execution of all digital trade operations. The role requires strong communication skills, computer literacy, and the ability to provide excellent customer support in a fast-paced financial environment.

Key Responsibilities

• Manage and monitor digital trading transactions across various platforms.
• Assist customers with digital trade enquiries, account issues, or transaction-related requests.
• Process trade orders, verify transaction details, and ensure accuracy in digital records.
• Collaborate with internal teams to resolve transaction issues and escalate technical problems when necessary.
• Maintain proper documentation of all digital trade activities.
• Prepare periodic reports on digital transactions and operational updates.
• Promote adherence to the organization’s financial and compliance policies.
• Provide excellent customer service to ensure client satisfaction.
• Assist in onboarding customers for digital services and platforms.

Requirements

• Minimum of OND in Finance, Business Administration, Economics, or related fields.
• Strong computer literacy and ability to use digital platforms.
• Excellent communication skills—must be able to read, write, and speak English fluently.
• Good customer service and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Basic understanding of digital financial transactions (added advantage).

Salary

• N100,000 – N150,000 / Month.
• Other Benefits: To be communicated by the employer
• Accomodations: Available for only when on working night shift

Method of Application 
Interested and qualified candidates should send their CV as a PDF file to: hr@fmragency.com using the Job Position as subject of mail.

Note: Only shortlisted candidates will be contacted.